Manager- GrillMarx UMD

Oversee, direct, and coordinate the planning, organizing, training, and leadership of restaurant staff necessary to achieve stated objectives in sales, costs, employee retention, guest service and satisfaction, food quality, cleanliness and sanitation.

Primary

·       Promote, work, and act in a manner consistent with the mission of GrillMarx Steakhouse & Raw Bar 

·       Ensure that all restaurant policies, procedures, standards, specifications, guidelines, and training programs and followed and completed on a timely basis.

·       Ensure that all guests feel welcome and are given responsive, friendly and courteous service at all times.

·       Ensure that all food and products are consistently prepared and served according to the restaurant’s recipes, portioning, cooking and serving standards.

·       Control cash and other receipts by adhering to cash handling and reconciliation procedures in accordance with restaurant policies and procedures.

·       Achieve company objectives in sales, service, quality, appearance of facility and sanitation and cleanliness through training of employees and creating a positive, productive working environment.

·       Compile and balance cash receipts at the end of the day or shift.

·       Perform various financial activities, such as cash handling, deposit preparation, and payroll.

·       Supervise and participate in kitchen and dining area cleaning activities.

·       Investigate and resolve complaints regarding food quality, service, or accommodations.

·       Control inventories of food, equipment, smallware, and liquor, and report shortages.

·       Prepare all required paperwork, including forms, reports and schedules in an organized and timely manner.

·       Observe and evaluate workers and work procedures to ensure quality standards and service, and complete disciplinary write-ups.

·       Assign duties, responsibilities, and work stations to employees in accordance with work requirements.

·       Analyze operational problems, such as theft and wastage, and establish procedures to alleviate these problems.

·       Be knowledgeable of restaurant policies regarding personnel.

·       Perform personnel actions, such as hiring and terminating staff, providing employee orientation and training, and conducting supervisory activities, such as creating work schedules or organizing employee time sheets

·       Oversee and ensure that restaurant policies on employee performance appraisals are followed and completed on a timely basis.

·       Continually strive to develop staff in all areas of managerial and professional development.

·       Recommend measures for improving work procedures and worker performance to increase service quality and enhance job safety.

·       Perform some food preparation or service tasks, such as cooking, clearing tables, and serving food and drinks when necessary.

·       Ensure that all equipment is kept clean and kept in excellent working condition through personal inspection and by following the restaurant’s preventative maintenance programs.

·       Conduct meetings and collaborate with other personnel for menu planning, serving arrangements, and related tasks

·       Attend all scheduled employee meetings and offers suggestions for improvement.

·       Coordinate with and assist fellow employees to meet guests’ needs and support the operation of the restaurant.

·       Fill-in for fellow employees where needed to ensure guest service standards and efficient operations.

Supplemental

·       Greet and seat guests, and present menus and wine lists.

·       Schedule use of facilities or catering services for events such as banquets or receptions, and negotiate details of arrangements with clients.

·       Present bills and accept payments.

·       Conduct meetings and collaborate with other personnel for menu planning, serving arrangements, and related details.

Develop restaurant objectives, budgets, policies, procedures, and strategies.

·       Fully understand and comply with all federal, state, county and municipal regulations that pertain to health, safety and labor requirements of the restaurant, employees and guests.

·       Schedule labor as required by anticipated business activity while ensuring that all positions are staffed when and as needed and labor cost objectives are met.