Patient Access Representative
Ely, MN
Full-time
$20.42-$25.06/hour
The Patient Access Representative executes general clerical duties relating to the admission and discharge of hospital inpatients and outpatients. Assists Nursing Service staff with patient charting, answering telephones, and taking messages.
At Ely-Bloomenson Community Hospital (EBCH), we believe in delivering exceptional care to every patient, every time, and that starts with supporting our team. We offer competitive pay, outstanding benefits, and a healthy work-life balance. Whether you’re providing direct patient care or supporting hospital operations, you’ll be part of a team that values excellence and professional growth.
Responsibilities
• Greet and assist patients in a professional and courteous manner
• Checking patients in and out for medical appointments with the highest level of accuracy
• Answering the phone to address a variety of inquiries to provide Great Customer Service
• Accurately documenting insurance information, personal information, payment methods and other important patient information
• Accurately updating patient files and appointment information
• Works well under press during stressful patient emergency situations. Will be taking information from the Ambulance services in emergencies
• Communicating information with patients and staff in a clear and concise manner
- Managing various types of clerical duties dependably and punctually
- Have great Team Collaboration while working with a variety of other departments to maintain proper workflow
- Provide administrative support which includes clerical work, patient assistance and recordkeeping
- Ability to maintain the highest level of confidentiality and follow all compliance requirements
Wage
- $20.42 - $24.29 per hour
Schedule
- 32–40 hours per pay week
- Rotating schedule across days, evenings, and weekends
- Shifts are shared evenly among team members on a weekly rotation
Full-time Benefits
- Generous paid vacation, sick and safe time, and several paid holidays!
- Medical Insurance Plans through Blue Link with up to $4,000 annual HSA EBCH Contribution (based on plan enrollment)
- Dental Insurance
- Vision Insurance – Policy paid 100% by EBCH
- 403(b) Retirement Plan with EBCH Contribution
- Health Care and Dependent Care FSA
- Short-term and Long-term Disability Insurance – Policies paid 100% by EBCH
- $75,000 Life and AD&D Insurance Plan - Policies paid 100% by EBCH
- Optional Supplemental Life Insurance for you and your family at a low rate
- On-site Employer Daycare with Employee Discounted Rates
- Bucketlist Rewards & Employee Recognition Program
- Employee Assistance Program
*Benefits and eligibility may vary based on FTE status. Daycare enrollment based on availability
Required Qualifications
- High School Diploma or Equivalent required
- Experience and knowledge in Microsoft Office, including Outlook required
Preferred Qualifications
- Experience using EPIC
- Courses in business and computers, completion of a Medical Secretary, Ward Clerk, or Health Unit Coordinator certification
About EBCH
We’re more than a healthcare provider, we’re a close-knit team dedicated to caring for our neighbors and strengthening the community we call home. Guided by our mission to enhance the health and well-being of the community we serve, we take pride in delivering compassionate, high-quality care close to home.
Our team embodies values of excellence, balance, compassion, and honor. We listen to our patients and each other, support personal and professional growth, and celebrate individuality. At EBCH, you’ll find a workplace where you’re valued, trusted, and empowered to make a difference every day — both inside and outside the hospital walls.
Job offers are contingent upon successful completion of passing a background study, fingerprinting, and reference check process. EBCH is committed to maintaining a work environment free from the influence of illegal drugs and alcohol.
We’re more than a healthcare provider, we’re a close-knit team dedicated to caring for our neighbors and strengthening the community we call home. Guided by our mission to enhance the health and well-being of the community we serve, we take pride in delivering compassionate, high-quality care close to home.
Our team embodies values of excellence, balance, compassion, and honor. We listen to our patients and each other, support personal and professional growth, and celebrate individuality. At EBCH, you’ll find a workplace where you’re valued, trusted, and empowered to make a difference every day — both inside and outside the hospital walls.
Job offers are contingent upon successful completion of passing a background study, fingerprinting, and reference check process. EBCH is committed to maintaining a work environment free from the influence of illegal drugs and alcohol.
Please visit our careers page to see more job opportunities.
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