System Administrator

Why Rebel, Why This Job. Some people like the status quo, the safe and the mundane. Others challenge every convention in the book, create new values and expectations, and change their world. They are the Rebels. They are the Challengers. If this is you, read on.
 
Rebel Athletic is a classic Challenger Brand. Established in 2013 by Ernst & Young Entrepreneur of the Year 2020, Karen Aldridge, to challenge the lowly conventions of the Allstar Cheer apparel market. Rebel is now the undisputed Allstar Cheer market, thought and style leader.
 
Over the past 8+ years, Rebel has turned heads quicker than any other manufacturer, and expanded into School and Sideline Cheer, Dance, and everyday athletic wear – all with a trademark sparkle. Rebel’s cutting-edge designs, technological innovations and unstinting focus on service, quality, choice, and value have set a new standard in an industry that was starving for something new. Rebel is the brand that everyone else follows. So, if you want to be a follower, go and work for them. If not, become a Rebel.

Summary of Position: Under the direction of the VP of IT, the System Administrator is responsible for managing and maintaining the organization's IT environment, with a primary focus on Microsoft 365 administration, endpoint management, and IT security. This role requires hands-on experience with Office 365 services, end-user support, and security best practices. The Administrator will troubleshoot technical issues, implement IT policies, and ensure a stable, secure, and efficient IT infrastructure that supports business operations.

Duties and Responsibilities:

Microsoft 365 Administration

• Administer and optimize Microsoft 365 services, including Exchange Online, SharePoint, Teams, OneDrive, and other related platforms.
• Manage user accounts, groups, and permissions in Azure Active Directory (AAD).
• Implement and enforce security policies, compliance settings, and data protection measures in Microsoft 365.
• Monitor system performance, troubleshoot errors, and optimize configurations for high availability and efficiency.

Device & Endpoint Management

• Oversee deployment, configuration, and lifecycle management of company devices, including desktops, laptops, mobile devices, and peripherals.
• Utilize enterprise device management solutions (e.g., Microsoft Intune, SCCM, or similar MDM tools) to automate updates, enforce security policies, and manage endpoint compliance.
• Provide troubleshooting support for Windows, macOS, iOS, and Android devices.
• Ensure asset tracking and inventory management for IT equipment.

IT Policy & Documentation

• Develop and update IT policies, standard operating procedures (SOPs), and system documentation.
• Stay current with emerging technologies and industry best practices to recommend IT improvements.
• Ensure compliance with company IT policies, regulatory requirements, and security guidelines.

Collaboration & Project Support

• Work closely with cross-functional teams and business stakeholders to support IT-related projects.
• Participate in system upgrades, migrations, and IT infrastructure improvements.
• Provide training and guidance on new IT tools and security practices.

Qualifications:

Education and Experience

• Bachelor’s degree in Computer Science, Information Technology, or related field (or equivalent experience).
• 2+ years of experience in system administration, specifically with Microsoft 365 and endpoint management.

Technical Skills

• Microsoft 365: Proficiency in managing Exchange Online, SharePoint, Teams, and Azure Active Directory.
• Device Management: Hands-on experience with tools like Microsoft Intune (or similar MDM solutions) for endpoint deployment and policy enforcement.
• Windows & macOS: Strong understanding of operating systems, user account management, and configuration.
• Networking: Basic knowledge of TCP/IP, DNS, DHCP, VPN, and firewall management.
• Security: Familiarity with endpoint security, anti-virus/anti-malware, MFA, and security best practices.
• Scripting (Preferred): Basic knowledge of PowerShell or other scripting languages to automate tasks.

Soft Skills

• Problem-Solving: Ability to diagnose and resolve technical issues systematically.
• Communication: Strong verbal and written communication skills; can explain technical concepts to non-technical stakeholders.
• Time Management: Capable of prioritizing multiple tasks and projects.
• Teamwork: Collaborative mindset, capable of working independently or in a team setting.

Additional Requirements

• Willingness to provide occasional after-hours or on-call support as needed.
• Ability to lift and install computer and network equipment when necessary.

REBEL ATHLETIC INC is an EEO employer - M/F/Vets/Disabled