Night Auditor- Hampton Inn Georgetown
The Hampton Inn- Georgetown is a 76-room property, centrally located in the heart of Georgetown, Kentucky. We are currently seeking Front Desk Staff to join our ever-growing team!
The Hampton Inn in Georgetown, KY is seeking a dependable and professional Night Auditor to join our guest services team. This position is responsible for managing the front desk during the overnight shift, handling guest check-ins and check-outs, and completing daily financial and operational tasks to ensure the smooth operation of the hotel. The successful candidate will have excellent customer service skills and be able to work efficiently in a fast-paced environment.
The front desk is the heart of the hotel — the right candidate must stay calm under pressure, handle multiple tasks at once, and maintain a friendly, professional attitude at all times.
Responsibilities:
Manage the front desk during the overnight shift, including handling guest check-ins and check-outs
Answer phone calls and respond to online inquiries in a timely and professional manner
Handle guest requests.
Assist with check-in and check-out processes, including handling payments and issuing keys
Complete daily financial and operational tasks, such as reconciling the guest ledger and completing shift reports
Monitor and maintain inventory of supplies and equipment
Perform light cleaning duties, such as wiping down counters and restocking supplies
Helping Food & Beverage team by Beginning setup of Breakfast and ensuring there is always Fresh Coffee for guest.
Other various duties as assigned
Qualifications:
Previous experience as a night auditor or in a customer service role is preferred
Strong communication and interpersonal skills
Ability to multitask and handle a high-volume workload
Proficiency with computer systems and software, such as Microsoft Office and reservation management systems
Excellent attention to detail and problem-solving skills
Flexibility to work overnight shifts, including weekends and holidays
Perks:
Competitive salary
Employee discounts on hotel rooms and amenities
Opportunities for advancement within the company
Professional development opportunities
Positive and supportive work environment
If you are dependable, organized, and take pride in providing excellent service, we’d love to have you on our team at Hampton Inn Georgetown, KY.
Please visit our careers page to see more job opportunities.
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