Host - West Location

Position Summary:
The Host/Hostess is responsible for creating the first and last impression of the restaurant. This role manages reservations and walk-in flow, coordinates seating for hibachi tables to maximize efficiency and guest experience, and maintains accurate wait times in a fast-paced, high-volume environment.

Key Responsibilities:

• Greet guests warmly upon arrival and thank them as they depart

• Manage the waitlist and reservations using the restaurant’s seating system

• Strategically seat guests to ensure proper hibachi table pacing, balanced server sections, and optimal table turns

• Communicate accurate wait times and keep guests informed of delays

• Escort guests to tables and present menus when appropriate

• Maintain cleanliness and organization of the host stand, entrance, and lobby area

• Answer phones, manage to-go order pickups, and handle basic guest inquiries

• Coordinate with managers, servers, and chefs to support smooth service flow

• Assist with light side work such as menu organization and restocking front-of-house supplies

Qualifications:

• Friendly, professional, and polished demeanor

• Strong organizational and multitasking skills

• Ability to remain calm under pressure in a high-volume setting

• Excellent communication and guest service skills

• Availability to work nights, weekends, and holidays

• Previous host or restaurant experience preferred but not required

Success Factors:

• Guest-first mindset with a strong sense of hospitality

• Strong awareness of dining room flow and timing

• Reliability and punctuality

• Ability to work as part of a team in a fast-paced environment