Director of Operations- Catering
We are looking for a new team member with a positive attitude and with high attention to detail to join our growing organization that is dedicated to wow as our Director of Operations-Catering. If this sounds like you, we would love to meet you!
The Director of Operations-Catering, is responsible for growing sales and managing labor within the catering operations and restaurant catering operations. The Director of Operations will oversee staff & location cleanliness, prioritizes high guest satisfaction and food & drink quality across the network of catering kitchens. Responsible for ensuring smooth service that meets the steps of service to ensure guest satisfaction.
-Responsible for monitoring scheduling and ensuring every manager has shifts covered at each location
- Oversees the maintenance cleanliness, sanitation and food safety and appearance of each restaurant
- Improving Service levels through building Guest Rapport and Attention to Detail
-Ongoing Training/Coaching with Staff to maintain high levels of Service and Menu Knowledge
-Monitoring Labor & Shift Expectations to ensure Financial Performance within the Restaurant
-Following and Enforcing Opening & Closing Procedures
-Ensuring all monies are accounted for and enforcing proper cash handling amongst employees
-Executing & Delegating Daily & Weekly Side-Work Duties amongst staff
-Working with the General Managers to Organize & Run Quarterly Deep Cleaning
-Recognizing staff skills and strengths and coaching accordingly
-Assisting GM’s in diffusing customer complaints and ensuring every guest has a great experience
-Work Closely GM’s ensure timely & high-quality food delivery
-Continually communicate with all GM’s and leadership team
-Attend Leadership Meetings
We look forward to speaking with you!
Endeavor Hospitality Group provided the following inclusive hiring information:
We are an equal opportunity employer and considers all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status.
- Inclusive of minority and disadvantaged groups
- LGBTQ+ friendly workplace
- Paid time off