Director of Operations- Catering


We are looking for a new team member with a positive attitude and with high attention to detail to join our growing organization that is dedicated to wow as our Director of Operations-Catering. If this sounds like you, we would love to meet you! 

The Director of Operations-Catering, is responsible for growing sales and managing labor within the catering operations and restaurant catering operations.  The Director of Operations will oversee staff & location cleanliness, prioritizes high guest satisfaction and food & drink quality across the network of catering kitchens. Responsible for ensuring smooth service that meets the steps of service to ensure guest satisfaction.


-Responsible for monitoring scheduling and ensuring every manager has shifts covered at each location

- Oversees the maintenance cleanliness, sanitation and food safety and appearance of each restaurant

- Improving Service levels through building Guest Rapport and Attention to Detail

-Ongoing Training/Coaching with Staff to maintain high levels of Service and Menu Knowledge

-Monitoring Labor & Shift Expectations to ensure Financial Performance within the Restaurant

-Following and Enforcing Opening & Closing Procedures

-Ensuring all monies are accounted for and enforcing proper cash handling amongst employees

-Executing & Delegating Daily & Weekly Side-Work Duties amongst staff

-Working with the General Managers to Organize & Run Quarterly Deep Cleaning

-Recognizing staff skills and strengths and coaching accordingly

-Assisting GM’s in diffusing customer complaints and ensuring every guest has a great experience

-Work Closely GM’s ensure timely & high-quality food delivery

-Continually communicate with all GM’s and leadership team

-Attend Leadership Meetings

We look forward to speaking with you!

Endeavor Hospitality Group provided the following inclusive hiring information:

We are an equal opportunity employer and considers all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status.

  • Inclusive of minority and disadvantaged groups
  • LGBTQ+ friendly workplace
  • Paid time off
  • 401K
  • Insurance      
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