Server
. Greeting and Seating Guests
- Warmly welcome customers upon arrival.
- Escort guests to their assigned tables.
- Provide menus and explain daily specials or promotions.
- Answer initial questions about the restaurant or menu.
- Listen carefully to orders and special requests.
- Provide recommendations when asked, based on customer preferences.
- Input orders accurately into the POS system.
- Relay special dietary requirements or allergies to the kitchen.
- Deliver food and beverages promptly and professionally.
- Ensure orders are accurate and meet presentation standards.
- Check in periodically to refill drinks and meet additional needs.
- Regularly check on tables to confirm customers are happy.
- Address complaints or issues gracefully and efficiently.
- Provide solutions or escalate concerns to a manager when necessary.
- Present the bill to guests at the appropriate time.
- Handle cash, credit cards, or mobile payments accurately.
- Provide correct change or receipts and thank guests for their visit.
- Clear and reset tables quickly for incoming guests.
- Keep dining areas, service stations, and utensils clean and organized.
- Adhere to health and safety standards to ensure guest safety.
- Coordinate with kitchen staff, bartenders, and other servers.
- Assist coworkers during busy shifts.
- Participate in team meetings, briefings, and ongoing training.
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