Support Runner - Four Points by Sheraton Kelowna Airport

The Four Points by Sheraton Kelowna Airport is currently accepting applications for Support Runners. Support Runners provide support to Servers by running food, as well as monitor food quality to ensure Gulfstream and Four Points by Sheraton standards.


What We Offer:

  • Employee discounts on accommodations, dining and marina at our sister properties (Hotel Eldorado, Manteo Resort and Eldorado Marina);
  • World-wide accommodation and dining discounts with Marriott brands;
  • An excellent work environment, and the opportunity to be a part of the number one hotel in Kelowna, per TripAdvisor.


Responsibilities & Accountability:

  • Answer questions about food, beverages, wine, and other restaurant functions and services when necessary
  • Communicate with Servers and Hosts to maximize seating
  • Practice a high level of floor awareness and clear/clean as required
  • Manage the proper set up of the coffee station, expo pass. 
  • Running food to tables, ensuring that plates arrive at the proper guest (no auctioning off)
  • Monitor food quality and presentation standards
  • Monitor the cleanliness of section and ensure all materials and areas are clean and free from clutter
  • Be thoroughly familiar with the causes of food contamination and the methods of prevention
  • Follow all food safety standards and systems
  • Deliver IRD orders as per Marriott standards
  • Empty garbage, change linen bags and dispose of garbage and recycling
  • Communicate to all Servers any comments or information provided by guests to ensure a positive, memorable experience
  • Other duties as assigned or required


Skills and Qualifications:

  • Previous Host or Serving experience in a similar environment is an asset
  • Serving it Right Certification a requirement
  • High attention to detail
  • Ability to remain calm under pressure while working in a fast-paced environment
  • Organizational skills
  • Ability to take direction and prioritize
  • Strong oral communication skills
  • High level of product knowledge
  • Ability to maintain a level of professional urgency and momentum
  • Ability to work flexible hours including days, evenings, nights, weekends, and holidays, including overtime as required
  • Must be legally eligible to work in Canada without restriction
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