Optician/Office Manager

Woodstock Vision Care – Woodstock, Ontario

Job Type: Full-Time
Salary: Competitive, based on experience
Benefits: Extended health and dental care, employee discounts on premium eyewear, professional development opportunities.

At Woodstock Vision Care, we are committed to providing exceptional eye care with a focus on patient education, personalized service, and high-quality eyewear. Our experienced team strives to create a welcoming and professional environment where patients feel valued and cared for.

We are seeking a skilled and experienced Optician/Office Manager to oversee the daily operations of our practice while delivering outstanding optical services. This role combines expertise in dispensing eyewear with administrative leadership, ensuring smooth workflow, excellent patient experiences, and an efficient office environment.

• Assist patients in selecting eyeglasses that suit their prescription, lifestyle, and personal style.

• Take precise measurements for lenses and frame adjustments to ensure optimal vision and comfort.

• Educate patients on lens options, coatings, and frame styles.

• Process insurance claims, verify coverage, and ensure accurate billing.

• Maintain an up-to-date inventory of frames, lenses, and optical supplies.

• Perform minor repairs, adjustments, and fittings on eyewear.

• Stay informed about the latest optical products, technology, and industry trends.

• Oversee daily clinic operations, ensuring a smooth workflow for both staff and patients.

• Manage staff scheduling, training, and performance to maintain a high level of service.

• Handle patient scheduling, appointment reminders, and front desk coordination.

• Ensure compliance with Ontario health regulations and office policies.

• Oversee financial transactions, including invoicing, payments, and budget monitoring.

• Foster a positive, team-oriented work environment with a strong focus on customer service.

• Implement office procedures to improve efficiency and enhance patient satisfaction.

• Licensed Optician in Ontario (preferred) or extensive experience in optical sales and dispensing.

• Experience in office management, preferably in a healthcare or optical setting.

• Strong knowledge of optical products, lens technology, and insurance billing processes in Ontario.

• Excellent communication, leadership, and organizational skills.

• Proficiency in electronic health records (EHR) and practice management software.

• Ability to multitask and solve problems in a fast-paced environment.

• Passion for delivering exceptional patient care and customer service.

• Be part of a respected and community-focused vision care team.

• Opportunity for career growth and professional development.

• Competitive salary and benefits package.

• Friendly and supportive work environment.

If you are a motivated Optician with management experience and a passion for eye care, we’d love to hear from you!

Please visit our careers page to see more job opportunities.