Heavy Duty Parts Counter

Winnipeg, MB Full-time

Fort Garry Industries is Canada's most trusted truck and trailer parts, sales and service provider. The Fort Garry Industries group of companies has over 500 employees with locations across Canada. 

With over 100 years of service under our belt, Fort Garry Industries is always expanding and looking for talented and motivated people to join our team and help with our continued success!

Fort Garry Industries has an exciting opportunity for a Counter Sales Representative to join our team at our Winnipeg location.

What You Will Do:

  • Sell parts to customers and build customer relationships by correctly identifying parts needed, taking orders, creating invoices, billing out freight and collecting payment.
  • Increase sales and decrease obsolete stock by making suggestions, upselling products and advising customers on product applications.
  • Special order parts or source from other branches when necessary
  • Answer customer questions about products, prices, availability, product catalogs and features
  • Process approved credits for customers when merchandise is returned
  • May deliver parts to customers with a company vehicle
  • May operate a forklift within the branch
  • Other duties as assigned   

What We Require:

  • 1-3 years of experience with heavy duty parts required
  • 1-3 years of customer service experience required
  • Parts technician journeyman status a strong asset
  • Proficiency with additional languages an asset
  • Excellent customer service skills – dedicated to exceeding the expectations of internal and external customers.
  • Strong written and verbal skills – ability to write and speak succinctly with customers and colleagues.
  • Basic to proficient knowledge of Microsoft Office Suite (email, word, excel) and ability to learn in-house systems.
  • Completion of parts technician trades program an asset

What We Offer:

  • A Highly Competitive Wage – eligible for a yearly bonus
  • An Extended Health Care Plan which includes;
    • Dental/Vision Benefits
    • Health Spending Account
    • Sick Pay Allowance
    • Employee and Family Assistance Program
  • Investment Opportunities
  • A Continuous Learning Environment
  • A Casual Dress Code
  • A Fun and Supportive Work Environment

Fort Garry Industries welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the recruitment and selection process.

Fort Garry Industries is committed to the principle of Employment Equity. It is our goal to achieve a workforce that is reflective of the citizens we serve. Employment Equity promotes the principles of fairness, merit and equitable employment representation. Fort Garry Industries values diversity in the workplace. Women, Indigenous People, Visible Minorities and Individuals with Disabilities are encouraged to apply and self-identify. The more inclusive we are, the better our work will be. Creating a culture of equality isn’t just the right thing to do, it’s also the smart thing.

Please visit our careers page to see more job opportunities.

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