Business Systems Analyst - Loans

QNB Bank Quakertown, PA

This position is the liaison between Operations, IT, and the bank’s Commercial and Consumer Lending business lines.  Candidate should be experienced in financial industry loan systems, preferably Jack Henry and Associates and/or D+H platforms.   The ideal candidate will possess previous experience working in a lending division (Retail/Commercial or Loan Operations) as well as experience working on technology projects related to this business line.  The Business Systems Analyst – Loans is a high-profile position interacting with department managers and the Executive team to accomplish their technology goals. 


·         Work with lending business lines to develop and document requirements for new technology to support the bank’s strategic objectives

·         Interpret technology needs for new business programs or enhancements to existing programs for the lending division

·         Lead enterprise-wide projects, including new software deployment and process improvement

·         Work with vendors to ensure technical work is completed and in compliance with business needs

·         Assist in managing implementation for systems that support business needs

·         Define and document business system process flows as they relate to all QNB lending processes

·         Provide business system support for a variety of applications used by QNB Bank

·         Assume administrator role for various QNB Bank’s lending department software applications, including but not limited to Meridian Mortgage, LaserPro, and Moody’s.

·         Assume incident management responsibilities for various bank systems; Troubleshoot various system issues; handle more complicated business system issues as needed

·         Monitor change management protocols for business systems

·         Assist IT Department with release management for the core system and other ancillary systems

·         Assist CITO in tracking ROI on capital investments

·         Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies

·         Maintaining awareness of evolving industry trends, new regulations, and new product options.


·         Background experience in loan operations, retail lending, and/or commercial lending

·         Excellent analytical and problem-solving skills

·         Strong relationship-building and communication skills

·         Ability to learn new concepts quickly

·         Ability to multi-task with multiple projects and remain organized

·         Experience with facilitating meetings and managing projects

·         Project management and previous work with banking product implementation

·         Ability to work under moderate supervision, as well as follow direction/instruction

·         Ability to perform job functions accurately with attention to detail

·         Familiarity with programming and database concepts

·         Some travel required


·         Experience with Jack Henry and Associates Core Systems and D+H Software Products – strongly preferred

·         Team building and leadership skills

·         Experience with report-writing tools

·         Previous training experience preferred

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