Court Monitor & Party Host

A Court Monitor at Altitude will be working directly with customers to provide courteous, friendly, and professional assistance while enforcing safety at the park. They must have great attention to detail and safety, while still maintaining a fun environment.

Safety training will be provided. Having a safe, clean environment is our #1 priority.

Some responsibilities of court monitor include:

• Provide outstanding customer service by engaging with customers to enhance experience
• Consistent attentiveness and readiness for safety and injury assistance
• Ability to identify equipment or customer safety violations
• Good energy and positive body language
• Ability to communicate with the team and customers on safety issues/rules and regulations
• Maintain our standard of cleanliness and presentation on the courts
• Establish control in challenging situations and emergency management
• Resolve questions and concerns independently

Opportunity to cross-train as Party Hosts and Front Desk Agents

If you have the skills and desire to keep our customers safe and having fun, please apply!

COVID-19 considerations:
At Altitude Park, we have always put our guests’ safety and well-being first. In the wake of the coronavirus pandemic, we are raising the bar for your health even higher by implementing a revolutionary cleanliness certification program called C3.

PARTY HOST JOB DESCRIPTION

Party Hosts report directly to the managers of Altitude Trampoline Park.

Party Hosts are expected to:

• Represent Altitude Trampoline Park by maintaining a professional attitude and appearance in keeping with the park’s philosophy.
• Communicate and enforce all park regulations and jumping rules in a personable and professional manner.
• Communicate any potentially dangerous elements of the facility to the Manager and to a Director of Altitude Trampoline Park.
• Attend ALL scheduled staff meetings.
• Participate in and help facilitate staff training.
• If unable to work, find an appropriate substitute and complete the substitution form.
• The Party Host will remain enthusiastic and energetic atall times.
• The Party Host will greet all parties by name.
• The Party Host will also enthusiastically greet the special member of the party who is celebrating a birthday or other special event (ex: graduation)
• The Party Host will ensure that they have reviewed the proper paperwork for all parties he or she is hosting prior to the event.
• The Party Host will inspect all party rooms to ensure they are spotless and tables are set up and ready to go.
• The Party Host will also have cleaning materials and materials ready in the room for the next party set-up.
• The Party Host will present the cupcakes/cake with lit candles and singing.
• The Party Host will clear all dirty dishes, silverware and napkins form the guest’s table.
• Validate thatALLwaivers are executed properly and issue appropriate wrist bands.
• Perform other duties as assigned.
• Cross-Training will be required as Court Monitors etc. Must have ability to be mobile on Trampolines.
• Other duties as assigned by Supervisor. (ex. Cleaning other areas of the park or helping other party hosts when slow.

If you have the skills and positive can do attitude to create an outstanding guest check-in experience, please apply!