Program Manager
Expectation of Employee:
Support the organization’s mission, vision, and values by exhibiting the following behaviors: excellence and competence; collaboration; innovation; respect personalization; commitment to the community; accountability and ownership.
Position Summary:
Under the general direction of the Department Director will oversee the operations, management and administration of the Weatherization programs and comply with the program’s contractual obligations.
Responsibilities and Duties:
- Work with the Executive Director and Management team to plan for PACO’s direction, focus, and infrastructure; refine and implement PACO’s strategy and planning, anticipating changes in policy and funding; develop and monitor annual institutional plans according to the organizational vision, mission, and goals; prepare and monitor PACO’s agency/program budgets.
- Work with the Executive Director and Management team to ensure service integration & internal collaboration regarding institutional systems and operations; procure and maintain agency and staff licenses and certifications; develop staff and volunteers; and produce and/or secure institutional literature and products, including curricula, manuals, and training materials.
- Develop and maintain relationships with funders, vendors, creditors, lenders, partners, suppliers, community organizations, government agencies, etc., in conjunction with leadership team
- Maintain awareness of new trends and developments in Energy Conservation, and incorporate new developments into the organization as appropriate.
- Ensure confidentiality of records and information, and discretion in information sharing, as per policies
- Support the goal of increasing awareness of PACO programs and services in the community and increasing participant numbers.
- Other duties may be assigned by the Executive Director to meet agency and/or programs needs
Supervision
• Recruit, supervise, and evaluate Weatherization Program Assistance (WAP) staff, volunteers, and contractors/consultants
• Establish and implement schedules and work assignments for WAP staff, volunteers, and contractors/ consultants
• Develop the personal and professional capacity of WAP staff members, including coaching, training mentoring, peer exchanges, and continuing education
• Develops and delivers program training modules and provides ongoing training to staff under his/her purview
Weatherization Operation
- Administers internal operations of the Weatherization program to insure compliance with goals and objectives as per contract specifications.
- Maintains accurate program files in compliance with contract requirements.
- Maintains accurate program data and reports on program performance measures on a timely basis
- Work closely with and maintains a high level of communication with the Management to develop and maintain a timely and efficient document management system
- Represents the agency when appropriate.
- Monitors Energy Conservation improvement work
- Provides planning of weatherization measures needed to meet program requirements and objectives
- Develops safety policies and performs activities to promote the maintenance of safe and healthy working conditions for Weatherization Program staff. Serves as a role model in the promotion of safety awareness and promptly addresses safety concerns.
- Supervises client application processing, including referrals from inter-agency programs, other local agencies or community partners. Maintains the agency’s database and all required reporting systems.
- Verifies all work meets technical requirements and quality objectives set forth by the Department of Energy and New Jersey Department of Community Affairs.
- Maintains and organizes all program client files’ and makes updates on various databases.ï‚·Ability to work effectively in an office environment and at on-site locations in varying weather conditions; ability to protect self and others when working with and around construction sites, machinery, toxic chemicals/agents, loud noises, electrical current, etc.
- Supports the development of programs evaluations and proposals.
- Performs other duties as assigned
Education and Experience:
- Preferably a Bachelor’s degree: at least two (2) years in an administrative position or High School or General Equivalency degree with a minimum of four (4) years in an administrative or supervisory position.
- BPI Certified -Building Analyst and Envelope Professional
- OSHA-30 Certification
- Lead Safe Practices Certificate
- Quality Control Inspector (QCI) Certification required
Job Knowledge, Skills and Abilities:
- Public program planning, development, budgeting and management
- Community needs and resources
- Grant development and administration
- Principles and practices of effective supervision
- Demonstrated involvement in community organizations or advocacy
- Ability to work collaboratively with a fast paced, highly interactive staff
- Proven ability to work effectively in a team setting
- Proven ability to work well with diverse groups
- Proven ability to handle multiple tasks effectively under pressure
- Principles and practices of providing social services to culturally diverse populations
- Federal, state and local funding sources
- Software applications commonly used in program management
- Computer literacy, Office Suites, Project Management tools, and knowledge of CRM’s
- Analyze programs and services and structuring new programs and improvements
- Ability to interpret complex federal, state and local regulations and guidelines
- Address the public and professional groups
- Analyze administrative, personnel and organizational problems and identify appropriate solutions
- Train and effectively manage staff persons
- Prepare and maintain complex reports and records
- Establish and maintain effective working relationships with employees, other agencies and the public
- Follow written and verbal instructions
- Communicate effectively verbally and in writing
Qualification Requirements and *Physical Demands:
- Must possess a valid state driver’s license and good driving record required
- Flexible Schedule – May be required to work evenings and weekends
- Required to sit for long periods of time
- Must be able to travel as needed (in-town and out-of-town training and conferences)