Program Coordinator

Join Beacon Community Services as the Program Coordinator with the Mirrors program—an impactful new role supporting young adults facing barriers such as mental health challenges, substance use, and homelessness. This is a meaningful opportunity to use your creativity, interpersonal skills, and knowledge of community resources to design and deliver inclusive, participant-driven programming. You will work in a dynamic environment where trauma-informed and harm reduction approaches are essential, and every day offers the chance to make a difference. Bring your experience developing and supporting programming, and apply today!

Benefits Include  

• Making a difference in people's lives every day 
• Comprehensive extended Health and Dental 
• Municipal Pension Plan with employer contributions
• Generous paid leave  

Days/Hours of Work: 37.5 Hours per week, flexibility in hours required to support programming, including weekends and evenings 

Union: BCGEU Stand Alone 

POSITION SUMMARY: 

Reporting to the Manager of Mirrors, the Program Coordinator will develop and deliver youth-centered programming for young adults facing barriers such as mental health challenges, substance use, and homelessness. This role includes coordinating volunteers, supporting participants 1:1, maintaining program records, and building community partnerships. The Program Coordinator applies trauma-informed, harm reduction, and client-centered approaches to create a safe, inclusive, and engaging environment.

PRIMARY DUTIES AND RESPONSIBILITIES:  

• Create and implement young adult-centered programming that is supported and informed by participants, staff and management  
• Create and maintain professional relationships with the youth, community, and all stakeholders 
• Collaborate with community organizations to bring in appropriate programming 
• Orient, oversee and schedule volunteers and other program facilitators 
• Empower volunteers and other group facilitators by providing resources, support and assistance to them as needed 
• Create a monthly program calendar with the kitchen staff and management 
• Manage day-to-day program operations, including assisting group facilitators with set up, client sign-in   
• 1:1 support, including life-skill development and unit management
• Clean rooms with participants as needed, wearing appropriate PPE. This can include dealing with human waste, blood, sharps, and other paraphernalia 
• Research opportunities to provide new supportive programming 
• Maintain all database entries to record volunteer hours, program attendance and information necessary for annual outcome reports  
• Build relationships with participants to encourage program engagement  
• Perform other relevant job duties as assigned 

QUALIFICATIONS AND EXPERIENCE  

• Minimum 1 year of experience developing and supporting programs 
• Minimum 1 year of experience working with vulnerable populations
• Understanding of issues related to mental health needs and addictions
• Experience with harm reduction, client-centered theory and practice
• Familiarity with Youth Services in the Greater Victoria area
• Level 1 occupational First Aid
• Food Safe
• Naloxone training 
• Valid Class 5 driver’s license preferred  

KNOWLEDGE, SKILLS AND ABILITIES:  

• Excellent interpersonal skills
• Strong problem-solving skills; able to work independently and as part of a team
• Effective verbal and written communication skills, including with clients, staff, and community professionals
• Knowledge of the impacts of addiction, mental health challenges, homelessness, and poverty
• In-depth knowledge of local community organizations and available resources
• Experience working with individuals who face multiple barriers
• Understanding of child and youth development
• Familiarity with the psychosocial rehabilitation model
• Ability to use sound judgment and maintain a positive, professional attitude in high-pressure or challenging environments
• Strong understanding of trauma-informed care principles
• Ability to kneel to the ground to assist with overdoses and medical emergencies
• Physically able to lift up to 30 lbs, walk up and down stairs, and remain on your feet for extended periods
• Comfortable working in environments where substances or substance smoke may be present
• Comfortable working in a pet-friendly environment

ADDITIONAL INFORMATION: 

Beacon Community Services serves vulnerable populations, including seniors, people with disabilities and children. Protecting these people and our teams on whom they rely on is critical to us. Accordingly: 

• All successful applicants must consent to a Solicitor General’s Criminal Record Check. 
• All successful applicants are required to disclose their COVID-19 vaccination status upon hire. Depending on future public health developments, Beacon may implement a vaccination requirement as a condition of ongoing employment for all our workplaces. 

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