Front Desk Agents - All shifts
NORTHPOINTE MT.PLEASANT Mount Pleasant, SC DOE
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HOTEL INDIGO - MOUNT PLEASANT'S NEWEST HOTEL

We have immediate openings for FRONT DESK AGENTS, both AM/PM and Night Audit positions. Both Full time and Part time positions. Insurance available after 60 days of employment. PTO available after 6 months.

Responsibilities:

  • Ensures each hotel guest remains LOYAL to the hotel and brand through exceptionally kind, courteous and professional service demonstrated through personal interactions and contingencies, phone etiquette, and correspondence.
  • Demonstrates “cool” demeanor in stressful situations – thinks on one’s feet, low need for direct supervision. Can manage all types of guest interacts well with fellow associate personalities. Extremely diplomatic under all circumstances.
  • Demonstrates a “can do” attitude – accepts personal responsibility for individual service scores and revenues.
  • Ability to “drive” revenue through exceptional salesmanship to achieve department and overall hotel revenue goals.

Qualifications:

  • Previous Hotel Front Office experience a plus but not required. Must have exceptional interpersonal skills, and extroverted personality, creative, resourceful and team player.
  • Must be able to stand for extended periods of time.
  • Strong communication skills, both written and oral. Must be able to type proficiently.
  • Must be proficient in Word and Excel.
  • Excellent time management and organizational skills.
  • Ability to work under pressure to achieve SERVICE, OCCUPANCY, ADR and sales targets.
  • Confident, self-driven, dynamic and loves to learn.
  • Good with math, can balance shift credit cards and cash. Good analytical skills.
  • Loves interaction with the public, extroverted personality – genuine care for others demonstrated by daily interactions.

Must submit resume for consideration.

We are an Equal Opportunity/Affirmative Action Employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identify, national origin, protected veteran status or status as an individual with a disability.

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