Restaurant Manager

The Lodge at Whitefish Lake, one of Montana's AAA Four Diamond resorts, is seeking a Restaurant Manager to work with our food and beverage team.

The Boat Club Manager oversees all aspects of the Boat Club, Lounge and Tiki Bar. They are also responsible for all aspects of supervision of the staff including: hiring, training, coaching, disciplining and reviewing staff.

They must meet all goals set forth by budgeting to sustain a profitable department and work closely with the other departments such as Front Desk, Reservations, Sales & Catering and must attend all necessary meetings to insure the knowledge needed to perform this task.

Essential Functions (Duties include but are not limited to):

• Interviewing, selecting, training, supervising, counseling and disciplining staff.
• Supervising the floor during meal periods to ensure that all standards and steps of service are met through all guest interactions.
• Ensuring that checklists, requisitions and proper opening and closing functions are being completed each shift.
• Communicate effectively, both verbally and in writing, to provide clear direction to the staff.
• Observe performance and encourage improvement where necessary.
• Ensure staffing levels for the restaurant and bar are accurate based on hotel occupancy and outlet business levels. Organize and conduct pre-shift and departmental meetings communicating pertinent information to the staff, i.e.. Specials, 86'd items, groups in house, reservations, etc.
• Interact positively with customers promoting hotel facilities and services. Resolve problems to the satisfaction of the guest. Answer telephones in a clear voice, coordinate and document reservations.
• Move throughout the facility and kitchen areas to visually monitor and take action to ensure food quality and service standards are met. Verify temperatures, judge appearance, taste of products, and check preparation methods to determine quality.
• Attend all mandatory meetings including but not limited to weekly F&B meeting, staff meetings, training. Pre shifts, etc.
• Utilize computer/POS to input and retrieve necessary data to accurately monitor labor cost.
• Maintain cleanliness of outlets on a daily basis.
• Work closely with Outlet Manager and Bar Manager in monthly beverage inventory and quarterly china/glass/silver/linen inventory.
• Assist in planning and setting up special events such as Mother's Day, Easter, Father's Day, Thanksgiving, Christmas, New Years, etc.
• Solid beverage experience to include wine knowledge, experience with menu costing, design and analysis.
• Must have experience with wine ordering and maintaining par levels.

Work Experience Requirements:

• Thorough knowledge of Food & Beverage outlet operations including food, beverage, supervisory, service techniques and guest interaction.
• Considerable skill in math and determining percentages associated with beverage cost, food cost, labor cost, budget and forecasting.
• Ability to work under pressure and deal with stressful situations during busy periods.
• Ability to accomplish necessary tasks on a computer
• Knowledge of food & beverage operations and products, basic drink service and supervisory knowledge.
• Requires standing and walking 95% of the workday

Education Requirements:

• Any combination of education, training or experience that provides the required knowledge, skills and abilities. High School graduate or equivalent required.
• The Restaurant Manager position is expected to normally keep a 5 day a week schedule, 40 hours per week can be expected, however it can be more or less depending on the business needs of the restaurant.. 

The Lodge at Whitefish Lake, part of Averill Hospitality, offers part and full time, year-round employment, competitive compensation, and a full benefits package including paid holidays, paid time off, insurance, and company discounts in Whitefish, Montana's premier leisure and outdoor activity destination on the shores of Whitefish Lake.

Averill Hospitality provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.