Manager - Facility & Club Improvements

Boys & Girls Clubs of Greater Houston is currently searching for a proven facility operations professional to serve as a member of our administrative team in the role of Manager of Facility & Club Improvements. The Manager of Facility & Club Improvements (MFCI) reports to the Vice President, Program Services & Club Operations and serves a critical role on BGCGH program administration team, representing the work and the voices of the organization’s safety, security and risk agenda, facilities and transportation operations, vendors and contractors. The MFCI contributes to the successful execution of the strategic vision and leadership of the overall organization and is responsible for fiscal, personnel, safety and risk, maintenance and contract management.

Key Responsibilities

  • Oversee ongoing safety assessment and risk management/prevention agenda to include advising administration on risk management, loss prevention, insurance practices and safety and security measures to include premise security, vehicular safety, and internet safety. 

  • Manage security and safety resources for all facilities to include assigning and monitoring access to buildings; overseeing the maintenance of security resources at individual sites, training employees, and on-going communication with and evaluation of contractors for assurance of reliable, responsive and cost-effective services. 

  • Management of third party service providers including broker and insurance carrier loss control representatives.

  • Manage the internal and external organizational safety and operations committees.

  • Reviews and evaluates incident reports, analyzing events and accidents to identify root causes, categorize them by level and advise executive team and staff on preventative and/or corrective measures.

  • Create and execute annual training, programming, educational activities and resource sharing for our staff, members and families regarding safety, high risk issues, emergency and other relevant services and information.

  • Assure organization’s compliance with all applicable local and state regulations and requirements related to our facilities and vehicles.

  • Work in tandem with Club leadership, to manage transportation contracts with partners (school districts) and provide oversite of vehicle maintenance and up-keep.

  • Manage shared-use and rental contracts, audits utilities and services working directly with providers, and reviews associated capital expenses.

  • Complete timely and accurate maintenance and filing of required documentation and records; management and reporting on grant requirements, reimbursement of various subsidies associated with these activities; and for timely completion of ongoing audits and inspections to keep the organization compliant in all areas. 

  • Manage the day to day of building operations including facilities and transportation budgets, maintenance plans and is responsible for the successful day-to-day functions directly related to the operations of first-class facilities and transportation. 

  • Creation and communication of responsibilities, timelines and expenses.  Manage execution of annual inventory and maintenance schedule for capital expenses, and lead efforts related to facility operational needs and for new facilities and sites. 


  • The MFCI must have management and training expertise focused on safety, security and risk management; a thorough understanding of facilities, transportation and contract management and be a strong fiscal manager.

  • A minimum of five years’ experience in facility operations and management positions required, preferably within youth service or education environments.

  • BA or BS from an accredited college/university preferred 

  • Boys & Girls Clubs; of the principles and practices of non-profit organizations

  • Strong communication skills, both oral and written

  • Ability to recruit, train, supervise, and motivate staff

  • Ability to manage multiple tasks and to develop solutions to problems with limited supervision

  • Ability to establish and maintain effective working relationship with Club staff, subordinates, Board members, community groups, and other related agencies




Internal: Maintains close contact with assigned staff to provide technical assistance in matters of operations; interacts regularly with administration and club team and as assigned with the Board and its Committees.


External: Maintains contact with external community groups, schools, partners and others.


The information presented indicates the general nature of work and level of work expected of employees in this classification.  It is not designed to contain, nor to be interpreted as, a comprehensive inventory of all duties, responsibilities, qualifications and objectives required of employees assigned to this job.



BOYS & GIRLS CLUBS OF GREATER HOUSTON INC. is an EEO employer - M/F/Vets/Disabled
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