general direction of the Chief Information Officer, the Network Administrator will
work within a small team to design, support, and maintain the LAN/WAN including
switches, routers, firewalls, load balancers, VoIP, and other
telecommunications for over 40 branch and ATM/ITM locations.
Essential Duties and Responsibilities
Installs, configures, and maintains all
network hardware, including routers, switches, firewalls, load balancers, and
any other devices comprising the overall network infrastructure; keeps all
device software up-to-date.
Responsible for all routing and
switching configuration changes.
Proactively monitors network to
identify how performance can be improved.
Monitors and resolves any branch or
ATM/ITM network connectivity issues; escalates and works with service providers
Maintains accurate inventory of
hardware and detailed network diagrams.
Works closely with other members of the
department on revising and testing the Disaster Recovery plan as needed.
Configures and maintains analog and
VoIP telecommunications, including voicemail and instant messaging.
Works with external vendors and service
providers to maintain Internet circuits, phone service, DIDs, etc.
Ensures all work-related tasks are
accounted for utilizing ticketing system.
Adheres to the BSA policy and all other
Other duties as assigned by supervisor.
Qualifications (Education, Experience, Skills)
- Bachelor's degree in Information
Technology or another related field, OR relevant Information Technology experience
accepted in lieu of degree.
- 5+ years of experience working
with mid-to-large sized networks.
- Experience with network protocols
such as TCP/IP, STP, SIP, MPLS, HSRP, VRRP, DHCP, DNS, and RADIUS.
with VoIP concepts, Cisco and/or cloud-based experience preferred.
with network security, firewall management, ACLs, VPN, VLANs, port
security, SNMP, etc.
- Experience working
with layer-2 networks, MPLS, site-to-site VPNs, as well as other network
working with various routing protocols such as EIGRP, OSPF, and BGP.
understanding of change management concepts and practices.
- Ability to
work well within a team.
interpersonal, written, and oral communication, documentation, and
and credit clearance, required.
Physical Demands and Work Environment
The physical demands described here are
representative of those that must be met by an employee to successfully perform
the essential functions of this position. Reasonable accommodations may be made
to enable individuals with disabilities to perform the functions.
While performing the duties of this
position, the employee is regularly required to talk and hear. The employee
frequently is required to use hands or fingers, handle, or feel objects, tools
or controls. The employee is occasionally required to stand; walk; sit; reach
with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl.
The employee must occasionally lift
and/or move up to 25 pounds. Specific vision abilities required by this
position include close vision, distance vision, color vision, peripheral
vision, and the ability to adjust focus.
The noise level in the work environment
is usually moderate.
This job description in no way states
or implies that these are the only duties to be performed by the employee(s)
incumbent in this position. Employees
will be required to follow any other job-related instructions and to perform
any other job-related duties requested by any person authorized to give
instructions or assignments.
All duties and responsibilities are
essential functions and requirements and are subject to possible modification
to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents
will posses the skills aptitudes and abilities to perform each duty
proficiently. Some requirements may
exclude individuals who pose a direct threat or significant risk to the health
or safety of themselves or others. The
requirements listed in this document are the minimum levels of knowledge,
skills or abilities.
This document does not create an
employment contract, implied or otherwise, other than an “at will”
FIRST GUARANTY BANK is an EEO employer - M/F/Vets/Disabled