Network Administrator

Position Summary

Under general direction of the Chief Information Officer, the Network Administrator will work within a small team to design, support, and maintain the LAN/WAN including switches, routers, firewalls, load balancers, VoIP, and other telecommunications for over 40 branch and ATM/ITM locations.

Essential Duties and Responsibilities


1.      Installs, configures, and maintains all network hardware, including routers, switches, firewalls, load balancers, and any other devices comprising the overall network infrastructure; keeps all device software up-to-date.

2.      Responsible for all routing and switching configuration changes.

3.      Proactively monitors network to identify how performance can be improved.

4.      Monitors and resolves any branch or ATM/ITM network connectivity issues; escalates and works with service providers when necessary.

5.      Maintains accurate inventory of hardware and detailed network diagrams.

6.      Works closely with other members of the department on revising and testing the Disaster Recovery plan as needed.

7.      Configures and maintains analog and VoIP telecommunications, including voicemail and instant messaging.

8.      Works with external vendors and service providers to maintain Internet circuits, phone service, DIDs, etc.

9.      Ensures all work-related tasks are accounted for utilizing ticketing system.

10.  Adheres to the BSA policy and all other bank policies.

11.  Other duties as assigned by supervisor.


Minimum Qualifications (Education, Experience, Skills)

  • Bachelor's degree in Information Technology or another related field, OR relevant Information Technology experience accepted in lieu of degree.
  • 5+ years of experience working with mid-to-large sized networks.
  • Experience with network protocols such as TCP/IP, STP, SIP, MPLS, HSRP, VRRP, DHCP, DNS, and RADIUS.
  • Experience with VoIP concepts, Cisco and/or cloud-based experience preferred.
  • Experience with network security, firewall management, ACLs, VPN, VLANs, port security, SNMP, etc.
  • Experience working with layer-2 networks, MPLS, site-to-site VPNs, as well as other network connectivity designs.
  • Experience working with various routing protocols such as EIGRP, OSPF, and BGP.
  • Solid understanding of change management concepts and practices.
  • Ability to work well within a team.
  • Excellent interpersonal, written, and oral communication, documentation, and collaborative skills.
  • CCNA/CCNP highly preferred.
  • Background and credit clearance, required.

Physical Demands and Work Environment

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions.

While performing the duties of this position, the employee is regularly required to talk and hear. The employee frequently is required to use hands or fingers, handle, or feel objects, tools or controls. The employee is occasionally required to stand; walk; sit; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl.

The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this position include close vision, distance vision, color vision, peripheral vision, and the ability to adjust focus.

The noise level in the work environment is usually moderate.

 This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position.  Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments.

 All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities.  To perform this job successfully, the incumbents will posses the skills aptitudes and abilities to perform each duty proficiently.  Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others.  The requirements listed in this document are the minimum levels of knowledge, skills or abilities.

 This document does not create an employment contract, implied or otherwise, other than an “at will” relationship.

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