Box Office Associate

Job Summary:

The Box Office Associate is responsible for providing excellent customer service to fans by assisting with ticket sales, answering questions, and promoting upcoming games and events. This role ensures a smooth and enjoyable ticketing experience for all guests.

Key Responsibilities:

• Attend the game-day meeting to review daily assignments, policies, and procedures.
• Assist fans with purchasing tickets in person, over the phone, and online.
• Data Collection of all patrons tat walk up to purchase tickets.
• Offer optional ticket packages or upgrades to enhance the fan experience.
• Answer questions regarding game times, promotions, and other Ballpark information.
• Suggestively sell tickets for future games and special events.
• Handle phone inquiries professionally and efficiently.
• Perform other related duties as assigned.

Physical Requirements:

• Must have good vision, hearing, and the ability to speak clearly.
• Frequent use of hands and ability to sit for extended periods.
• Ability to lift and carry up to 25 pounds.
• Reasonable accommodations can be made for individuals with disabilities.